Policies

How We Work 

How We Work

Health and Safety Policy

SDHC Health and Safety Policy

Almshouse Allocation Policy

Almshouse Allocation Policy 2026

Resident’s Handbook

Resident Handbook 2026

Complaints

Complaints Policy (Updated 2026)

Annual Complaints Performance and Service Improvement Report (2026)

Privacy Statement

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Resident Satisfaction

Latest Resident Satisfaction Measures

Staff Competence and Conduct

Staff Competence and Conduct Policy 

Equality & Diversity

Equality and Diversity Policy

Antisocial Behaviour Policy

SDHC Antisocial behaviour policy

Repairs and Maintenance Policy 

Repairs and Maintenance Policy